Inventory management
Connect POS to store-level stock, low-stock alerts, purchasing, and receiving.
Explore inventory managementPOS software that connects sales, stock and invoices guide for Workroom Business Platform
Workroom POS software connects checkout, customers, payments, receipts, invoices, and inventory. Teams can sell to walk-in or known customers, search or scan products, apply discounts and tax, record supported payment methods, and keep each completed sale connected to stock movement.
Sales documents guide
Learn how quotations, invoices, payments, refunds, and cancellations work.
Read sales and ordersCustomer management
Keep customer purchase history and supplier records connected to daily work.
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Compare Workroom Free and paid plans for growing sales activity.
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Store-aware checkout
Choose the active store so the sale, customer, stock movement, staff member, and cash context stay connected to the right location in a multi-location business.
Search and barcode scanning
Search the product catalogue or scan a barcode to add items and quantities to the current cart.
Variants, pricing, discounts, and tax
Sell size and colour variants, review pricing, apply authorised discounts, and calculate configured tax before confirmation.
Known-customer and walk-in sales
Attach an existing customer when purchase history or follow-up matters, or complete a sale for walk-in customers without creating a customer record.
Supported payment methods and split tender
Record supported cash, card, mobile money, bank transfer, or other configured payment methods, including partial payments and multiple payment records against one balance.
Sales documents and receipts
Create POS sales, quotations, invoices, receipts, and related documents, then review paid, unpaid, and partially paid balances.
Controlled refunds, returns, and exchanges
Refund eligible paid sale lines, record returns or exchanges where supported, and keep the corrective action connected to the original sale and stock effect.
Customer history and loyalty context
Keep customer-linked sales history available for repeat-customer follow-up, loyalty, and rewards workflows.
Permission-aware selling
Protect discounts, price overrides, voids, refunds, cancellations, and other sensitive actions with staff permissions and role-based access.
Connected inventory movement
A completed sale records the sold quantities and keeps the corresponding stock movement available for inventory review, creating a clear sales and inventory connection with inventory sync.
How the workflow connects
- Step 1
Choose the selling store and customer context.
- Step 2
Search or scan the catalogue, select variants, and build the cart.
- Step 3
Review quantities, discounts, tax, totals, and delivery details where relevant.
- Step 4
Confirm the sale, record one or more supported payment methods, and issue the receipt.
- Step 5
Review the document, payment balance, customer history, and connected stock movement.
Important operating details
- Offline handling keeps already-loaded information readable and waits for live validation before actions that require a connection; it does not silently present an unconfirmed sale as complete.
- Workroom records supported payment methods and payment balances. The public copy does not promise that Workroom is the payment gateway or that transaction fees are absent.
- Refunds and exchanges follow the eligibility and permission rules for the original document; an unpaid document is cancelled rather than refunded.
Frequently asked questions
What is Workroom POS software?
Workroom POS software helps retail and service teams create sales, quotations, invoices, receipts, and payment records while keeping customer details and inventory movement connected.
Can I sell to a walk-in customer?
Yes. Staff can complete a walk-in sale without attaching a customer, or select an existing customer when purchase history, follow-up, delivery, loyalty, or rewards context matters.
Does Workroom support barcode scanning and product variants?
Yes. Staff can search the catalogue or scan a barcode, then select the relevant product variant such as a size or colour before adding it to the sale.
Can POS apply discounts and tax?
Yes. Workroom can apply authorised discounts and configured tax while the team reviews the document total before confirmation.
Can a customer make a split or partial payment?
Yes. Workroom can record multiple supported payment methods against one sale and keep the paid amount, remaining balance, and payment status visible.
Does Workroom support refunds, returns, and exchanges?
Workroom supports controlled refunds and return or exchange workflows where eligible. Paid documents follow a refund path, while unpaid documents follow a cancellation path.
What happens to inventory after a POS sale?
After a completed sale, the sold quantities remain connected to the relevant inventory movement so the business can review stock by store and investigate the transaction history.
How does POS work when the connection is unavailable?
Already-loaded information remains readable, while actions that require live validation wait for the connection. Workroom does not mark an unconfirmed sale as complete.
How are sensitive POS actions controlled?
Staff permissions can protect discounts, price overrides, voids, cancellations, refunds, and other actions that change a financial or stock record.